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Why is My Mouse Not Working On My Toshiba Laptop? [Resolved]

Why is My Mouse Not Working On My Toshiba Laptop?

If your Toshiba laptop’s mouse is not working, you’re likely encountering one of the following two issues:

  • Either the touchpad/mouse is disabled on the device (unintentionally, I’m sure).
  • Or the driver for the mouse/touchpad has encountered a software issue.

However, hardware failures can also result in such disasters, although this is extremely unlikely to occur as long as your laptop does not sustain substantial damage to its touchpad or other components.

Anyway, because I understand how tough it is to control/move the cursor with the keyboard, I don’t want you to spend hours searching for a solution. Thus, this article will explain why your device’s mouse stops working and how to resolve the issue.

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Why is My Mouse Not Working On My Toshiba Laptop? What Are Options?

With respect to the laptop’s built-in mouse (i.e. the touchpad/trackpad), we’ve already explored what may cause it to cease working. Therefore, what you need to do in order to re-enable and get it working again is to do the following troubleshooting steps.

Nota Bene

If you’re not referring to the laptop’s trackpad but to an external mouse (i.e. if your Toshiba laptop’s secondary wireless/wired mouse is not working), you may first need to troubleshoot any difficulties with your external dongle.

If you have a USB/wired mouse, you may want to check its wire, and USB jack, or try inserting it into another socket on your laptop. Whereas with a wireless mouse, you’ll want to ensure that it’s completely charged and that the wireless connection between both devices is strong and steady.

1. Determine If the Trackpad Was Disabled for Some Reason – Re-enable it

You never know when you’ll hit that special function key on your keyboard accidentally and deactivate your touchpad.

F9 is often the key that enables/disables the touchpad on the majority of Toshiba laptops. However, some versions have a button above the trackpad (between the touchpad and keyboard) that performs this function.

Thus, all you need to do is depress the appropriate button or simultaneously press Fn + F9 (or the similar key, i.e. F5, on some models) to enable/disable the mouse. If the trackpad stopped functioning owing to being deactivated from the back-end for any reason, it should presumably resume functionality now.

Alternatively/Manually Enable the Touchpad

If the shortcut key combination does not work for you, use the following flowchart to perform the trick manually:

You may move through options/menus using the Tab, Arrow, and Enter keys on your keyboard as long as the mouse is not back active.

  • Press the Windows logo key and enter Touchpad settings in the search bar.
  • On the following screen, click Additional settings, which is located beneath the Related settings category.
  • Navigate to the rightmost tab – Device Settings – in the Mouse Properties mini-window.
  • After that, just click on the name of your device’s touchpad and hit the Enable button that appears.
  • Finally, click Apply, followed by OK, to apply the changes.

It makes no difference how or why your Toshiba laptop’s mouse became disabled; it should immediately re-enable and begin working.

Why is My Mouse Not Working On My Toshiba Laptop?

2. Outdated or Incorrect Drivers Could Be the Cause – Update Them

If disabling, enabling, and re-enabled your trackpad does not restore normal operation, it is possible that the related device drivers have become obsolete or have failed. Therefore, the second thing you need do is update them, which you can do on Windows 10 by following these steps:

  • At the same time, press the Windows logo + X keys and pick Device Manager from the list.
  • Navigate down to the Mice and other pointing devices category on the Device Manager screen (using the arrow keys on the keyboard) and double-tap (or click Enter) to enlarge it.
  • As it lowers down, right-click on your pointing device/mouse driver and select Update driver from the selection.
  • Select Look automatically for drivers if you want Windows to search for and install updates automatically.
  • Alternatively, visit Toshiba’s official website, input your laptop’s serial/model number, get the most recent touchpad driver for your model, and then manually update your touchpad driver using the second option – Browse my computer for drivers.
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Alternatively, you may delete the old drivers first and then repeat step 5 to update them. Restart your device after the procedure is complete to ensure the updates take effect. Hopefully, your mouse will now function properly.


FAQs on Why is My Mouse Not Working On My Toshiba Laptop?

Q1. What is the procedure for unfreezing the mouse on a Toshiba laptop?

Ans. Most laptops provide a dedicated shortcut key for temporarily activating/deactivating the mouse/trackpad. On Toshiba laptops, this function is performed by either a button located directly on the top edge of the trackpad (below the keyboard) or by pressing F9 (rarely F5).
Thus, all that is required to freeze/unfreeze the mouse on a Toshiba laptop is a single click of the relevant mouse-toggle key. In terms of function keys (i.e. F9 or F5), they may only be used with the Fn key already pressed.

Q2. How can I turn on the mouse pad on my laptop?

Ans. Along with the shortcut keyboard key combination for enabling/disabling the touchpad, you may also switch on your laptop’s mouse pad from the settings.
To do so, navigate to System Settings (click the Windows logo + I keys simultaneously) > Devices > Touchpad > and flip the toggle beneath Touchpad to ON. Alternatively, you may enter Touchpad settings in the device’s search box (located on the taskbar) and press Enter to get the Touchpad Settings screen.


Final Verdict – Additional Troubleshooting You Might Be Able To Perform Considering

If the two critical repairs do not work for you and you are still stumped as to “why is my mouse not working on my Toshiba laptop?” or “how to remedy this issue?” etc., etc., consider the following supplementary pieces of advice:

  • Rebooting your laptop, ideally, after a total power drain, may usually resolve all such small difficulties rather quickly.

How to Perform the Power Drain: Turn off the laptop and disconnect any peripherals and other dongles (if removable, remove the battery as well). Then, press and hold the power button for around 30 seconds to 1 minute, then release it, reconnect all connections/accessories, and power on the laptop. Hopefully, your touchpad is now working properly.

  • Additionally, you may try changing certain Registry Editor settings and working the cursor suppression value to zero (0) to restore functionality to the mouse on your Toshiba laptop. You may find instructions on how to do so on YouTube.
  • If none of the tactics work for you or if the touchpad eventually begins to function properly/erratically, you most likely have a hardware problem in that location. If this is the case, you may either use an external mouse or contact a computer expert for professional assistance.

Thus, the most frequently observed touchpad-related difficulties on Toshiba laptops are, in my opinion, the easiest to resolve. By going over each of these troubleshooting steps one by one, you may simply restore functionality to your laptop’s mouse. That is all I had in this regard for you.


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William Larson is a computer engineering graduate and a techy writer and a laptop enthusiast based in New York who is the man behind BestLaptopVenture.com, where he reviews and writes professionally about laptops & cutting-edge technology with more than 7 years of experience in the industry. He tends to spend most of his time researching the best laptops. His love for studying laptops enables him to assist others to find the best laptops. He has written and managed content for tech websites like Laptops, Computers, T-Sprint, and TracFone Wireless, etc. We are playing together as a duo. Here are some tips and tricks that will make your life easier while using a computer.

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